How do I recover a single or group of files from my backup?

For dedicated service, this is a critical part of the backup and restoration process.

  • Click on the Restore button.
  • Select the file or group of files that you want to restore.
  • Right click and select restore on the pop-up window. This will copy the file on its original location.
  • If you want to restore the file to a different location, select restore to option on the pop-up, indicate the location and submit.

In the case of shared service, send us a email requesting to restore a specific file name or list of files (providing us the names of all the files) and we will restore it/them for you.

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