Despite high up-time from providers, none of us are safe from a server going down. While we will work closely with the provider and partners to re-install the services you have subscribed, we don’t control the files that are uploaded on the server. Hence we offer this backup service, so should the unthinkable happen, you get your VM backup and running and your files up to your last completed backup. It is only an option as depending on the service you deploy and what you use the service for you may or may not need a backup option but the choice is there.
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